Understanding an insurance plan and how to navigate the system can be very cost effective
for the patient when considering out of pocket expense. The case manager frequently educates the patient about basic concepts of the plan and defines terminology that can often be confusing. Patient education often helps the patient evaluate the options available and assists in making educated decisions.
Multiple providers off campus are available for most PPO plan networks in this area. The Customer Service number on the insurance card is useful to confirm.
For HMO plans, the PCP will need to be changed to a local physician (if one is available) or another insurance considered unless a trip home is reasonable. A&M offers a modestly priced Blue Cross Blue Shield (BCBS) PPO plan for several weeks into each semester for consideration. Contact SHS Patient Services for more information: (979) 458-8310.