Case Management is all about teamwork and customer service. The Commission for Case Manager Certification defines Case Management as a “collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client’s health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes.”¹
So how does this apply to College Health?
As part of nursing services, the Case Management office is available to assist students to navigate their health care needs at the Student Health Center or in the local community. The goal at Student Health Services is to provide students with quality care and provide best outcomes to achieve the maximum potential in academic careers.