|
|
Charge
and Payment Information
-
What forms of payment do you accept?
-
Visa
-
MasterCard
-
Discover
-
Check (with driver's license/state issued identification card/
passport)
-
Aggie Bucks
-
Transfer to your student account
-
Money Order in the exact amount (available at campus post office)
-
TAMU Departmental Charge
-
We do not accept cash or American Express at this time
-
What happens with charges that are
transferred to my student account?
-
Transfer
to your student account occurs for one of two reasons:
-
At time of checkout, you can request that charges be
sent to your student account.
-
If you do not pay for chargeable services on the day
of your visit, charges are automatically transferred to your student
account. Chargeable services include no-show charges and charges for
after-hours visits in addition to charges for health-related items.
-
These charges are transferred to your student account four to five
times each semester. In an effort to minimize late fees, the transfers
do not coincide with a due date.
-
Once these charges are posted to your account, you are generally given
about two weeks to pay. After these charges have been transferred,
they must be paid at the Pavilion or via
AggiE-Pay.
-
If you have questions about charges you must come to the
A. P.
Beutel Health
Center. To protect your privacy,
we do not provide this information over the phone to you or your
parents.
-
The date that appears on your bill is not the date service was
rendered; rather it is the date that Student Financial Services posted
the transaction to your account. These charges typically include
visits occurring four to six weeks prior to the posting date.
-
You will not be blocked from registration or graduation unless you
have unpaid fees. Make sure to check your NEO email or
AggiE-Pay
accounts regularly to prevent this.
-
If I transfer charges to my student
account or pay with a credit card, can I return later and use another
form of payment?
-
Once a transaction has been paid we are not permitted change the
payment type.
-
Can I pay with my parent's credit card
over the phone?
-
The preferred way to do this is to have your charges transferred to
your student account and pay via
AggiE-Pay.
-
If necessary, your parents can call the Health
Center cashier directly at (979) 845-8255 and verify
information to pay your bill.
-
How do crutch rentals work?
-
There is a $45 charge for crutch rentals. This needs to be paid with
either your student account or a credit card due to the fact
that this $45 will be credited to your account once the crutches are
returned in good condition.
-
If you transfer these charges to your student account, please pay the
full bill when it appears on your account. If you wait for the charge
to refunded, you may be assessed a late fee for the outstanding
balance.
-
Can I rent a wheelchair from Beutel?
-
With a $500 deposit you may rent a wheelchair from Beutel. If you are
a student, you can do this using your student ID card. If you are a
visitor you may pay the deposit at the health center through the
Immediate Care area. You will receive your deposit once the wheelchair
is returned in the appropriate condition. You must pick up and return
the wheelchair between 8:00 am and 5:00 pm.
-
How do I get copies of my medical
records?
-
Why is there a $15 charge on my account
when I showed up for my appointment?
- A
$15 charge is applied if you are not checked in 20 minutes before your
appointment time. You may have received a second appointment after
your first one was cancelled.
-
Why is there a $15 charge for a doctor
visit? I thought these were free?
-
If you see a doctor during our After Hours program, a $15 charge will
be added to your account. If you see a Specialty Clinic Doctor, there
will also be a $15 charge.
-
Will my receipt work as a class excuse?
-
That is up to your instructor. The new TAMU attendance policy is
explained at
attendance.tamu.edu
-
How do I use my TAMU Student Health
Insurance Plan?
-
Before you pay, please tell the cashier that you have student
insurance. The cashier will give you a printed receipt to take to our
Patient Services office. After the Patient Services office makes the
appropriate adjustments, you can take the adjusted receipt back to the
cashier for payment.
-
You will also see that after your payment is made, in some cases,
there will be a balance on your account. This is because the insurance
claims are made four or five times each semester and those balances
will be cleared automatically.
-
Can
I use my non-TAMU insurance to pay for services?
-
At this time, we only file claims with TAMU Student Health Plan or
Graduate Student Health Plan.
-
Why are there charges when I only used
EMS services?
-
For
EMS billing questions,
please contact EMS
directly at (979) 458-8317.
-
I am a graduating senior; can I still
transfer charges to my SIMS account?
-
According to Student Financial Services, failure to settle all
financial obligations may result in your diploma being withheld at
graduation. Additionally, a block will be placed on your student
account which will prohibit registration in subsequent semesters and
receipt of official transcripts. If it is getting close to your
graduation date, you should not transfer charges to your student
account.
Information
for Parents
-
Can I pay my student's bill with a
credit card over the phone?
-
The preferred way to do this is to have charges transferred to the
student account and pay via
AggiE-Pay.
-
If necessary, parents can call the Health
Center cashier directly at (979) 845-8255 and verify
information to pay your bill.
-
If I am a parent, where do I go for
information on my student's bill?
-
Due to privacy laws, once the child has turned 18 we can no longer
discuss any aspect of their medical care. Your student must come to
the Health
Center and personally inquire about their bill.
Information
for TAMU Departments
-
How do I charge services or wheel chair
rentals to a TAMU Department?
-
Any departmental charges must have an appropriate departmental
charge authorization form. If you are from the Athletic
department, make sure your student signs the form before submitting it
to our cashier.
Contact Information
-
Cashier: (979) 458-8255
-
Business Office (979) 458-8260
|
